Β SHIPPING & RETURN POLICY
Shipping
Orders are typically shipped within 24-48 hoursΒ of receiving your order and are delivered via USPS within 5-10 days after shipped. Once a package has been marked as delivered to the address provided, Kanya Indya is not responsible for lost or stolen packages.
Returns & Exchanges
All sales are final, except in the case of a defective item.
We do not accept returns or exchanges for:
- Change of mind or personal preference
- An item not meeting personal expectations
- Sale or discounted items
- Minor, repairable issues
Defective Items
If you receive an item with a defect, please contact us within 48 hours of delivery and include clear photos or a video showing the issue.
To qualify for an approved return, the item must be unworn, unused, with tags attached, and in its original packaging, along with proof of purchase.
Minor repairable defects may be eligible for store credit only.
Approved Returns
Please do not send any item back without prior authorization. Once a return is approved, we will provide return instructions and, when applicable, a return shipping label.
Unauthorized returns will not be accepted.
Any applicable refund or store credit will be processed after the returned item has been received and inspected.
Contact Us
Email: kanyaindya@gmail.com
WhatsApp/Text: 408-203-2618
Kanya Indya Jewelry
Thank you for shopping with us and supporting our small business. π