We ship Packages within 3-5 days of receiving the order. Packages are delivered to your mailbox by USPS. We are not responsible for Lost or Stolen Packages. No refunds or exchanges will be provided for your Lost or Stolen Packages.  We do not accept returns or refunds for sale items. For defective items, returns are accepted within 48 hours of delivery. Minor repairable defects are eligible for store credit only. To be eligible for a return, the item must be unworn or unused, with tags and in its original packaging. You must have the receipt or proof of purchase. Returns will be issued once we receive the item. To initiate a return, please contact us at kanyaindya@gmail.com or message us at 408-674-0370. We will send you a return shipping label and instructions on how to proceed. Unauthorized returns will not be accepted.